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| Welcome to the EnvisionWare Customer Center
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EnvisionWare's online Customer Center is unlike any customer portal in the library community. Beyond simple support help, this Center delivers unmatched transparency in an EnvisionWare partnership.
Customers may:
- View and update their account information
- View estimates and details about annual maintenance billing
- Enter, confirm, and even pay for orders.
- Enter and manage Support Cases
- View the status of Product Issues (Enhancements and Problems)
- Search the Knowledge Bases
- Access Online Documentation
- View purchase history
- Request and track Return Authorizations
- Enhancement Request - Customers must log in to submit an enhancement request using the Contact Support link.
- HelpLink : Tools for quick diagnostics and real-time support
- Language Translation Tool: useful for supporting EnvisionWare Dynamic Language Technology
- Subscribe to the User Forum
- Download manuals, products, and updates (click on the download link)
Have login info? Please click on the My Account tab above and to the right to access the customer resources.
No Login Credentials? If you are an EnvisionWare customer and you have not received your login information, please click here and allow 24-48 hours for a response.
Click here to visit the main Company web site: www.envisionware.com |
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