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 WelcomeMy AccountGuide to the Customer Center
 Welcome > Returning Customers
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Understanding Support Options
About the EnvisionWare Customer Center
Introductory Video
RSVP for Apple Meeting at ALA
 

EnvisionWare customers, select the My Account tab to log in.

If you wish to contact us by telephone please use the following:
  • 800-216-8370  Toll Free US (Last 4 digits of following numbers are the extension to dial when calling the toll free number.)
  • +1 678-382-6500 Main
  • +1 678-382-6501 Fax
  • +1 678-382-6600 Support or Toll Free at 888-409-0888
  • +1 678-382-6550 Sales
  • +1 678-382-6650 Professional Services
EnvisionWare's online self service Customer Center delivers a rich, easy-to-use experience that our customers have come to expect from a world leader in library self service and efficiency solutions.
  • Quotations, Invoices and statements.  Pay online with eCommerce Services.
  • Check quantities and prices for items ordered in the past.
  • Preview your maintenance invoice.
  • Manage your support relationship with Cases.
  • View an account summary: salesperson contact information, maintenance status, 24x7 support PIN, and more...
  • Knowledge Base.
  • View shipping information.
  • Check implementation project status.
  • Download software and documentation; view product release notes
  • Subscribe to the Customer Forum (user-to-user topic-based forum).
  • Open a LiveChat session with Support.
Visit our main web site at www.envisionware.com
 
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Request for Customer Center Login Credentials
 
Click this link if you are a licensed EnvisionWare customer and you have not received your login credentials for this site.
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Remote Technical Services - Tools and Utilities
 
This link provides access to a set of support tools that facilitate diagnosis.  In addition there are links for instant QuickSupport connectivity from your Windows and Mac computers to the EnvisionWare Support Center.