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CloudNine Status

 

 

1. Change just the status text and details (Do not switch to source editor or change any formatting. These instructions will not be displayed)

  • The color of the text will change automatically once saved for the following acceptable values: (E.g. US: Normal)
    • Normal
    • Degraded
    • Outage

2. Manually edit the details or Recent Events text under each status.
3. Press Save at the top or bottom of the page and changes will take effect immediately.

US: Normal

System Availability (12 mo.): >99.99%

Recent Events:

10/15/25 Notice:

Microsoft released a Windows 11 update, KB5066835, that caused some CloudNine ZeroClients on public PCs to fail to connect. Microsoft continues to work to address the issues and is planning to rollout a fix.

3/26/2025 Outage Timeline:

  • 16:40 - 16:56 (EDT) – Full Outage
  • 16:57 - 17:13 (EDT) - 20% Outage
  • 17:13 (EDT) - Restored

12/11/2024 Outage Timeline:

  • 14:23 - 14:45 (EDT) – Full Outage
  • 14:15 - 15:15 (EDT) - 25% Outage
  • 15:15 (EDT) - Restored

 

 

 

AUS: Normal

System Availability (12 mo.): 100%

Recent Events:

10/15/25 Notice:

Microsoft released a Windows 11 update, KB5066835, that caused some CloudNine ZeroClients on public PCs to fail to connect. Microsoft continues to work to address the issues and is planning to rollout a fix.

 

CAN: Normal

System Availability (12 mo.): 99.99%

Recent Events:

10/15/25 Notice:

Microsoft released a Windows 11 update, KB5066835, that caused some CloudNine ZeroClients on public PCs to fail to connect. Microsoft continues to work to address the issues and is planning to rollout a fix.

8/12/2025 Outage Timeline:

  • 05:21 - 05:29 (EDT) – Full Outage
  • 05:29 (EDT) - Restored

1/11/2025 Outage Timeline:

  • 18:01 - 19:05 (EDT) – 50% Outage
  • 19:05 (EDT) - Restored

 

EU: Normal

System Availability (12 mo.): 100%

Recent Events:

10/15/25 Notice:

Microsoft released a Windows 11 update, KB5066835, that caused some CloudNine ZeroClients on public PCs to fail to connect. Microsoft continues to work to address the issues and is planning to rollout a fix.

 

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